Security threats to wireless alarms?
Leif Kothe07/30/2014Tech publication Wired magazine may not focus too closely on alarm monitoring or residential security, but it does devote a good deal of ink to assessing network security threats,...
View ArticleAre wireless home systems vulnerable?
Leif Kothe07/30/2014Tech publication Wired magazine may not focus too closely on alarm monitoring or residential security, but it does devote a good deal of ink to assessing network security threats,...
View ArticleDoes GIS have a future in monitoring?
The industry’s mobile trajectory could make Geographic Information Systems into a broader trend, industry watcher says08/06/2014Leif KotheLONGMONT, Colo.—A main effect of the digital transformation...
View ArticleSecurity Electronics acquires Milwaukee Dynamic Security
08/12/2014MUSKEGO, Wis.—Security Electronics, a home and business security company based here, has purchased the accounts of Milwaukee Dynamic Security, according to a news release from the Davis...
View ArticleAscent Capital reaps rewards of acquisition
08/13/2014DALLAS—Boosted by the 2013 Security Networks acquisition, Ascent Capital, the holding company for Monitronics, a provider of home security alarm monitoring services based here, posted net...
View ArticleAvantGuard dispatcher helps foil burglar
08/13/2014OGDEN, Utah—A dispatcher at AvantGuard helped stop a burglar from entering the home of a subscriber.One night in July, a single mother and her two children were asleep when their burglar...
View ArticleSecurity Electronics completes backyard account purchase
Leif Kothe08/13/2014Security Electronics, a home and business security company based in Muskego, Wis., near Milwaukee, recently purchased the accounts of Milwaukee Dynamic Security, a company...
View ArticleASAP extended to non-charter members
Leif Kothe09/03/2014More companies will soon be able to reap the benefits of the Automated Secure Alarm Protocol, as the CSAA moves into its next stage of deployment by extending the program to...
View ArticleHow Habitec reduces false alarms
False dispatches dropped 57 percent since 2012 following a new subscriber opt-out policy09/24/2014Leif KotheTOLEDO, Ohio—Habitec Security, a monitoring company headquartered here, continues to upgrade...
View ArticleSentryNet shares the credit
Leif Kothe10/01/2014When I spoke last month to SentryNet’s Kurt Erdman and Alain Jamet, national sales manager and vice president of operations, respectively, both characterized their central station...
View ArticleCredit scores and attrition: Correlation?
Leif Kothe07/15/2013The quest to reduce the dreaded attrition rate remains a high priority for anyone in the monitoring space, and companies continue to explore new ways to predict and prevent...
View ArticleNICE Systems launches PSAP tool
08/16/2013RA’ANANA, Israel—NICE Systems recently announced the launch of NICE Inform Version 6, which enables Public Safety Answering Points (PSAPs) to evaluate the quality of service delivered across...
View ArticleIP forwarding services seeing greater demand
As IP panels proliferate, central stations are finding more reasons to have their own IP addresses—and to resell individual IP addresses to their dealer base08/27/2013Leif KotheYARMOUTH, Maine—As the...
View ArticleIs the 2G sunset causing outages?
Leif Kothe09/27/2013AT&T’s 2012 announcement that it would phase out 2G service left most in the alarm industry, well, unfazed. With wireless technology, such changes come with the territory....
View ArticleDynamark Convention: day two
Leif Kothe10/03/2013Embrace new technology. Adapt. Preserve a human connection in sales and seize the opportunities provided by a market that's bound to become more aware of your products and services....
View ArticleESA Leadership Summit homes in on growth
Event will bring together perspectives from inside and outside the industry10/08/2013Leif KotheIRVING, Texas—The design of the 2014 ESA Leadership Summit is as inclusive as it is basic: The summit will...
View ArticleAscent Capital's largest stockholder sells half of his preferred shares
Leif Kothe10/30/2013Some intriguing financial news out of the Monitronics/Ascent Capital camp. Ascent Capital Group’s largest direct stockholder, media mogul John Malone, recently sold half his...
View ArticleSecurTek taps new CEO
Leif Kothe11/06/2013Some hiring news surfaced this week from north of the border. Yorkton, Saskatchewan-based SecurTek, which has three central stations in Canada and commercial and residential...
View ArticleGuardian Protection Services hires VP of dealer program
Leif Kothe11/13/2013Weeks after the announcement that Hank Groff, formerly the director of the dealer program at Guardian Protection Services, was tapped to run the partner program at Dynamark,...
View ArticleAT&T rolls out mPERS unit
Leif Kothe12/11/2013AT&T has officially launched its mobile PERS unit, called the EverThere, a small wearable unit manufactured by Numera Libris. The device automatically detects falls, has two-way...
View ArticleAlarm.com puts its own spin on PERS
The offering, called Wellness, leverages sensors, panic buttons and mobile notifications01/21/2014Leif KotheVIENNA, Va.—Alarm.com, an interactive services provider based here, unveiled an offering at...
View ArticleSan Diego central earns Five Diamond Certification
Leif Kothe04/16/2014Alarm Relay, a UL-listed alarm monitoring company based in San Diego, became the latest central station to earn Five Diamond Certification from the Central Station Alarm...
View ArticleAES' IntelliStart service making an impact
In addition to the training service, the company launched a pair of "productivity tools" at ISC West04/16/2014Leif KotheLAS VEGAS—Since August 2012, when AT&T announced it will discontinue its 2G...
View ArticleInvestor speculates on Monitronics outlook
Leif Kothe04/23/2014Greater visibility, broader market acceptance and (for some central stations) more wholesale monitoring accounts are just some of the benefits often mentioned in connection with the...
View ArticleESX seminar explores new models for customer engagement
Leif Kothe06/11/2014It’s that time of year: ESX is closing in on us, and my schedule for the show is beginning to take form. I’m envisioning a high-energy, well-paced show, with an array of educational...
View ArticleADT closes Protectron acquisition
Leif Kothe07/08/2014The ADT Corporation announced yesterday that it has closed its acquisition of Canadian monitoring giant Protectron.ADT, which executed a definitive agreement to acquire Reliance...
View ArticleMonitoring in the IP age
Panelists at ESX discuss how central stations need to evolve to prosper in the age of IP signals07/09/2014Leif KotheNASHVILLE, Tenn.—Good advice on running a central station was in no short supply at...
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Talking keypads and panels with Karen Sullivan
07/30/2014Leif Kothe08.GN_.KarenSullivan.jpgMEMPHIS, Tenn.—Recently named sales manager at Z-Tech Central, based here, Karen Sullivan will be responsible for managing the sales department for the...
View ArticleSecurity threats to wireless alarms?
Leif Kothe07/30/2014Tech publication Wired magazine may not focus too closely on alarm monitoring or residential security, but it does devote a good deal of ink to assessing network security threats,...
View ArticleSecurity threats to wireless alarms?
Leif Kothe07/30/2014Tech publication Wired magazine may not focus too closely on alarm monitoring or residential security, but it does devote a good deal of ink to assessing network security threats,...
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